Task # 6 2011 Helping Patrons

Task # 6 2011 Helping Patrons

I took the quiz. I got all of the answers right and none of them surprised me.

My example of a multiple choice question follows:

A young person comes to the Library wanting to apply for a job for the first time and wants help to write a resume.

Would you:

a) Refer the person to the Job Center?

b) Look up the dewey number for books on resumes for him?

c) Tell him to look in the Occupational OutlooK Handbook?

d) Show him the books we have on writing resumes and show him our Optimal Resume
Database Templates.


The correct answer is d) Show him the books we have on writing resumes and show him our Optimal Resume Database Templates.

Task #5 2011 Chilton Repair Library

Task # 5 2011 Chilton Repair Library

I looked up my car in the Chilton Library.

I selected:

Year: 2004

Make: Buick

Model: Le Sabre

Then I looked up repair for:

Brakes

Front Disc Brakes

Brake Disc Rotor

Remove and Installation

Then I went to the Maintenance Tab and got a check list of maintenance information and printed that off to keep handy.
Then I went to Bulletins and Recalls and read over that information.

Then I looked up my Tahoe

I selected:

Year: 1999

Make: Chevrolet

Model: Tahoe

Then I selected Wiring Diagrams

I selected:

Wiring Diagrams

Heating and Ventilating

Manual Air Conditioning

Wiring Diagrams HVAC. This had an icon to click on, but nothing came up.

I tried other system wiring diagrams also and nothing came up.

Most of the information was quite helpful, but not the Wiring Diagram feature. This is unfortunate because we have many patrons who come in wanting wiring diagrams and we have very few in our printed collection.

Task 5 2011 Chilton Library

Task #5 20011 Chilton Library

I selected my 2004 Buick LeSabre to look for repair information. I selected Repair and then Brakes, and then Front Disc Brakes and Disc Rotor, and Remove and Installation. The information appeared to be very helpful to someone doing it themselves. The instructions were printable, so that would definitely be helpful for a patron to be able to take the information home with them. I also went to the maintenance tab which showed a table of regular maintenance to perform on the car. I printed this out to refer to it. I also went to the tab for bulletins and recalls which gave a list of some problems with that car and it explained how to repair some of those things which come up.

I also looked up my 1999 Tahoe and looked for wiring diagrams for it. It brought up the wiring diagrams for various parts of the car with an icon to click on, but nothing would come up. I also tried on the Le Sabre, but nothing came up there either. It was disappointing because many of our patrons are interested in them and we have very few wiring diagrams in print. Besides the wiring diagrams, I think the information is helpful to patrons.

Task 4 2011 Download eBooks

Task 4 2011 Download e Books

1. I used the knowledge I gained about accessing Consumer Reports in Masterfile Premier from Task # 3 to locate a review of e Readers. I found the most recent article in the Consumer Reports periodical, which was in the September 2011 issue. After reading the information, I would be inclined to purchase the Noble Nook Simple Touch Reader. It has excellent ratings for reliability, responsiveness, page turning, and navigation. These are the features I would use most. The 6 inch screen size would work well for me and the $140 price would be acceptable.

2. The first few steps to downloading a book I would choose to the e Reader follows:
1. Be sure the Nook is on and out of Sleep Mode.
2. Connect the eReader device to the computer.
3. In Adobe Digital Editions, Library View, select the title chosen to transfer. Remember that
Wireless won't work.
4. Click on the title (book cover) and drag it to the ebook icon at the left side of the screen.