Task 6 ORE Tutorials

Task 6 ORE Tutorials


MCPLD's Mission Statement is: Mesa County Libraries are dedicated to enhancing the quality of life for all people in Mesa County by providing outstanding and personalized library service, resources, and programming for everyday living.

The services our library provides are listed on our web page. They are:

Library Services Directory Literacy Center Language learning, literacy tutoring, and citizenship classes. Ask a Librarian Ask a librarian a question by email, phone, or instant messaging. Books by Mail Call Homebound Services for more information about the program. 970-683-2420 Community Directory Locate city, county, and government information. Computer Classes Free computer classes at the library. Computer Tutorials Computer tutorials, resources, and handouts. Downloadable Audiobooks Download audiobooks, music, and videos to your home computer or MP3 player. Events and Programs Learn about library events and programs at all our library branches. For Readers Book Clubs, reading resources, booklists. Foundation Center Resources for non-profits and grant-seekers. Homebound Services Library service delivery to homebound and disabled persons. Interlibrary Loan Request to borrow materials from other libraries Low Vision Center Magnifiers, better lighting, and an electronic magnifier for the visually impaired at the Central Library. Meeting Rooms Meeting room space available at Clifton, Palisade, and Orchard Mesa branch libraries. Public Computer Access Public computer access available at all library branches. Computers include Internet access and Microsoft Office software. Regional History Room Local history collection including directories, cemetery index, and obituary information. Research Tools Find resources for homework help, personal, and professional research Search the Catalog Search the library catalog and request materials Suggest a Purchase Suggest the library purchase a book, audiobook, or DVD Wireless Internet Free wireless Internet access at the Central library and Fruita, Palisade, Clifton, and Orchard Mesa branch libraries.

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The statement that the OLC made about perception is reality is true. For us to know what our patrons perception about our library, we need to communicate with them. We need to listen when they complain to us, compliment us, tell us what they need and think that we should have, and tell us what they like and dislike about our library. The staff who work directly with the patrons have valuable knowledge about information from them, and this information should be consulted when the Library makes decisions about how to serve them.

I like the concept of the "whole" library being important. We should consider all aspects of the Library, from parking lot to library materials, to cleanliness, to services, to security, to programming. Truly, the whole thing is important. Different people will see different things that are important to them as an individual. Changing needs of the users must be carefully monitored at all times. In our time we are experiencing rapid change and need to keep up with the needs of our users. The OLC gives us some good suggestions for keeping up with the pace.

Again, the Houston site reminds us that it takes many staff members doing different jobs to make the customer's experience complete and the better we work with each other and understand each other's roles, the better the library experience will be for the customers.




"The jaws that bite, the claws that catch!"...